Sales Cloud
Lead/opportunity management, account planning, forecasting.
Industry Expertise: Projects implemented for Retail, Green Energy, Manufacturing, Pharmaceutical, and Service industries.
SAP CRM Implementations: Over 25 projects covering modules like Marketing, Sales, and Service.
SAP Cloud for Customer: More than 10 projects implemented with modules such as Marketing, Sales, and Service.
SAP C4C (Cloud for Customer) is a cloud-based CRM solution focused on Sales, Service, and Marketing processes.
Lead/opportunity management, account planning, forecasting.
Ticketing, service request management, field service.
Campaigns, customer profiling, analytics.